JOB DESCRIPTION: The server will be responsible for providing exceptional customer service through setting tables and serving meals and beverages to clientele according to Cardinal Golf Group’s standards and in accordance with Ontario’s Liquor Laws. Maintains cleanliness and order in serving areas.  Works to provide an outstanding customer experience.

DUTIES AND RESPONSIBILITIES:

• Ensure a positive guest experience through execution of duties
• Set up banquet room as requested to include glassware, silverware, linen etc.
• Attend briefing meetings before events kick off in order to learn function particulars, including member and guest expectations
• Greet and welcome guests and respond to their requests in a courteous and friendly manner
• Serve beverages and food in the appropriate order so as to ensure consistency throughout the event
• Quickly remove dishes as guests finish each meal at the end of each course
• Abide by all corporate policies, Liquor Laws and requirements pertaining to serving alcoholic beverages
• Replenish beverages when necessary, and check with guests to make sure they are satisfied
• After the event, reset banquet room in according to specifications to ensure the readiness of the room for future events
• Perform other related duties as assigned

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Must be Smart Serve Certified
• Previous serving experience an asset

QUALIFICATIONS/SKILLS:

• Strong customer service orientation
• Excellent communication skills
• Positive, enthusiastic and out-going manner
• Clean, neat, well-groomed appearance
• Dependable and conscientious work habits
• Attention to detail

WORKING CONDITIONS:

• To be able to work long hours while on your feet
• To be able to work efficiently in a fast-paced environment
• Must have the ability to execute work efficiently in high stress situations

JOB DESCRIPTION: To be able to run the line proficiently, along with assisting the Chef with daily operations and food preparations while keeping a safe and clean working environment.

DUTIES AND RESPONSIBILITIES:

• Execute daily kitchen operations
• Proficiently run the line for day-to-day restaurant orders
• Food prep for all types of functions
• Maintain clean and sanitized and organized working area at all times
• Prepare foods according to the menus and contracts
• Assist Chef with receiving and rotating stock
• Ensuring supplies are available
• Responsible for clean-up duties at end of shift
• Maintaining all Kitchen equipment cleanliness and annual maintenance.
• Preparing recipes as directed
• Setup and tear down of food related stations for events
• Other duties as assigned

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Previous experience in a restaurant kitchen is an asset

QUALIFICATIONS/SKILLS:

• Must be available for various shifts including evenings, weekends, holidays and late nights
• Able to work with a team and independently
• Able to lift up to 50 lbs
• Proficient knife skills
• Knowledge of kitchen equipment and functions
• Knowledge of nutrition and dietary requirements

WORKING CONDITIONS:

• To be able to work long hours while on your feet in a hot humid environment
• To be able to work efficiently in a fast-paced environment
• Must have the ability to execute work efficiently in high stress situations

JOB DESCRIPTION: Making sure all dishes and utensils are washed after use and kitchen areas are kept cleaned and organized.

DUTIES AND RESPONSIBILITIES:

• Making sure all dishes are washed as per the club’s standard
• Ensuring the dishwasher is functioning properly, clean and the chemicals are filled
• Keep the dish area organized and clean at all times
• Assisting chef and cooks with dinner service (on the line) different positions when required
• Basic prep work in the kitchen as required
• Cleaning of equipment and machinery as per procedures
• Responsible to dispose of recycling and garbage
• Responsible for sweeping and mopping kitchen and associated areas as per closing procedures
• Other cleaning and duties as required

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Previous experience an asset

QUALIFICATIONS/SKILLS:

• Must be available for all shifts including evenings, weekends, holidays and late nights
• Must be a minimum of 14 years of age
• Must have transportation to and from work
• Able to work with a team and independently

WORKING CONDITIONS:

• To be able to work long hours while on your feet in a hot humid environment
• To be able to work efficiently in a fast-paced environment

JOB DESCRIPTION: The server will be responsible for providing exceptional customer service through setting tables, taking orders and serving meals and beverages to clientele according to Cardinal Golf Group’s standards and in accordance with Ontario’s Liquor Laws. Maintains cleanliness and order in serving areas.  Ensures that bills are paid or signed for.

DUTIES AND RESPONSIBILITIES:

• Prepare restaurant for dining
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Helps patrons select food and beverages by presenting menu; offering cocktails; suggesting entrees; detailing the chef’s specialties; identifying appropriate wines; answering food preparation questions
• Transmits orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests
• Keeps kitchen staff informed by noting timing of meal progression
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen; delivering accompaniments and condiments from service bars
• Responds to additional patron requirements by inquiring of needs; observing and staying attentive during the dining process
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment; returning change or credit card and signature slip to patrons
• Other duties as assigned

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Must be Smart Serve Certified
• General Math Skills
• Previous restaurant serving or bartending experience an asset

QUALIFICATIONS/SKILLS:

• Strong customer service orientation
• Excellent communication skills
• Positive, enthusiastic and out-going manner
• Clean, neat, well-groomed appearance
• Dependable and conscientious work habits
• Attention to detail
• Ability to manage payment tenders accurately
• Ability to make quick decisions correctly and routinely

WORKING CONDITIONS:

• To be able to work long hours while on your feet
• To be able to work efficiently in a fast-paced environment
• Must have the ability to execute work efficiently in high stress situations

JOB DESCRIPTION: Perform the day-to-day maintenance and upkeep on the golf course along with assisting in the completion of various golf course improvement initiatives as outlined by the Golf Course Superintendent.

DUTIES AND RESPONSIBILITIES:

• Daily golf course maintenance including cutting rough, fairways, tees and greens
• Bunker maintenance and preparing the course for play each day.
• Assist in agricultural practices such as fertilizing, topdressing, verticutting, rolling and aeration
• Participate in irrigation repairs, head leveling and hand watering
• Manual labour on construction and renovation projects
• General property maintenance including tree and shrub pruning, leaf cleanup and hand weeding of bunkers and flower beds
• Housekeeping duties to ensure all areas on the golf course are maintained in a neat, organized and clean manner at all times
• Basic maintenance and usage of tools and equipment to ensure they are kept and operated in a safe and orderly manner

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Valid drivers license

QUALIFICATIONS/SKILLS:

• Excellent communication skills
• Clean, neat, professional appearance
• Dependable and conscientious work habits
• Attention to detail
• Strong time management skills
• Works well with others in a fast pass environment

WORKING CONDITIONS:

• Work hours as scheduled including early mornings, weekends and holidays
• Being outside in various weather conditions

JOB DESCRIPTION: To provide high levels of customer service while executing day to day Pro Shop operations.

DUTIES AND RESPONSIBILITIES:

• Treat guests in a courteous, respectful and friendly manner at all times
• Maintain a functional Pro Shop with attractive merchandise displays
• Proficiently manage tee sheet and tee time booking
• Oversee pace of play management and work with starters and marshals to control pace
• Knowledgeable about Pro Shop merchandise to drive sales
• Provide fast, efficient service, anticipating guests’ needs
• Ensure a high standard of cleanliness throughout the Pro Shop and counter
• Attend to customer needs as they pertain to retail and golf
• Assist with tournament set up and scoring
• Answer phone inquiries in a professional and knowledgeable manner
• Act as a liaison with Player Assistants and Starters
• Facilitate the rental club program including paperwork and club condition
• Be familiar and efficient with the cash procedures for opening and closing
• Collect and properly organize data from league play
• Manage Power Cart usage
• Other duties as assigned

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Valid driver’s license
• University/College Student
• Previous work experience at a golf club is an asset

QUALIFICATIONS/SKILLS:

• Strong customer service orientation
• Excellent communication skills
• Strong computer skills
• Positive, enthusiastic and out-going manner
• Clean, neat, well-groomed appearance
• Dependable and conscientious work habits
• Attention to detail
• An understanding of the game of golf
• Capable of taking charge in a busy environment
• Ability to manage payment tenders accurately
• Ability to make quick decisions correctly and routinely

WORKING CONDITIONS:

• Employed seasonally
• Responsible to work Pro Shop hours as scheduled including weekdays, evenings, weekends, and holidays

JOB DESCRIPTION: To provide excellent customer service while assisting, Director of Golf, Pro Shop Manager, Tournament Coordinator and Pro Shop Staff on day to day operations.

DUTIES AND RESPONSIBILITIES:

• Maintain power cart rental fleet
• Daily cart set up
• Wash, clean and general maintenance of power cart fleet
• Set-up of power carts for tournaments
• Provide assistance to tournament conveners as required
• Ensuring that all rental clubs are cleaned and accounted for after use
• Responsible for keeping the area around the clubhouse swept, free of garbage and generally neat during the day
• Monitor the locker rooms for cleanliness and supplies as needed (if applicable)
• Keep immediate work place organized, clean and free of garbage
• Ensure all power carts are plugged in at the end of the night and charging (if electric)
• Clean and organize the pull carts as needed
• Execute a bag drop off system for tournaments
• Maintain the driving range including picking and cleaning golf balls ensuring there is always an available supply
• Other duties as assigned

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Minimum Driver’s License Class G1

QUALIFICATIONS/SKILLS:

• Strong customer service orientation
• Excellent communication skills
• Positive, enthusiastic and out-going personality
• Clean, neat, well-groomed appearance
• Dependable and conscientious work habits
• Attention to detail
• Ability to take charge in a busy environment
• Good common sensibility to make decisions routinely

WORKING CONDITIONS:

• Heavy and light lifting
• Work hours as scheduled including weekdays, weekends, and holidays

JOB DESCRIPTION: Perform the day-to-day maintenance and upkeep on the golf course along with assisting in the completion of various golf course improvement initiatives as outlined by the Golf Course Superintendent.

DUTIES AND RESPONSIBILITIES:

• Responsible for greeting customers and providing direction as well as assisting them with their golf bags
• Assist in day-to-day cart set up
• Responsible for loading golf bags on to carts for customers when required
• Responsible for checking groups and individuals in at the cart staging/first tee area prior to tee off
• Introduce themselves to every group
• Must collect the proper receipts from each group
• Responsible for recording cart numbers on the tracking sheets
• Record accurate starting times for every group on the tee sheet
• Deliver the “Starters Message” as outlined in the policies and procedures including our alcohol policy
• Must make every effort to ensure tee times are running according to schedule.  Make the Pro Shop aware of any delays
• Responsible for making sure it is safe for players to tee off and instructing them when to do so
• Responsible for updating their tee sheets.  The Pro Shop will make every effort to keep the starter informed of any changes
• Responsible for monitoring and recording turn times as the day progresses
• Advise groups who are slow between nines in order to keep pace of play and the tee sheet on schedule
• Notify the Pro Shop of any pace of play issues
• Assist with tournament set-up
• Inform his/her replacement at shift change or the Pro Shop at the end of his/her shifts as to any situations of concern on the golf course and any other information that may be helpful to the remaining staff members
• Responsible for maintaining a clean and tidy starter’s hut/area

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Valid drivers license
• Smart serve training

QUALIFICATIONS/SKILLS:

• Excellent communication skills
• Clean, neat, professional appearance
• Dependable and conscientious work habits
• Attention to detail
• Strong time management skills
• Works well with others in a fast pace environment

WORKING CONDITIONS:

• Work hours as scheduled
• Being outside in various weather conditions

JOB DESCRIPTION: To provide high levels of friendly continuous customer service while working closely with golf services staff to maintain course playability.

DUTIES AND RESPONSIBILITIES:

• Maintaining pace of play on assigned golf course.
• Assisting guests 
• Use the tracking sheets provided by the Pro Shop to monitor and record players progress during their rounds
• Consistent communication with the Starter and the Pro Shop
• Enforcing rules and regulations as set forth in Cardinal Golf Group’s Policy and Procedure Manual as well as any temporary rules
• Enforce Ontario Liquor Laws regarding outside alcohol
• Ensuring that our guests are conducting themselves in a safe and courteous manner
• Inform his/her replacement at shift change or the Pro Shop at the end of his/her shift as to any situations of concern on the golf course and any other information that may be helpful to the remaining staff members
• Assist in tournament set up and organization
• Fixing ball marks on the greens and divots in fairways

EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:

• Valid drivers license
• Smart serve training

QUALIFICATIONS/SKILLS:

• Excellent communication skills
• Positive, enthusiastic and out-going personality
• Strong customer service orientation
• Clean, neat, professional appearance
• Dependable and conscientious work habits
• Attention to detail
• Strong time management skills
• Works well with others in a fast pace environment

WORKING CONDITIONS:

• Hours as scheduled
• Being outside in various weather conditions
• Long periods of sitting